Shipping & Delivery Policy

1. Delivery area

We ship across India to serviceable PIN codes through courier and postal partners. If your PIN code cannot be served, we will tell you and cancel the order with a full refund of any amount paid.

2. Dispatch and delivery time

• Orders are usually dispatched within 1–2 working days after confirmation.
• Expected delivery after dispatch: 2–4 working days within Kerala and 4–8 working days to the rest of India.
• Delays can happen because of holidays, weather, remote locations or courier issues. We will keep you updated.

3. Shipping charges

Shipping charges depend on the delivery location and order weight. They are shown at checkout or confirmed with you (for example on WhatsApp) before the order is final.

4. Order tracking

Once your order is dispatched, we share the courier name and tracking details with you by WhatsApp, SMS or email where available.

5. Failed delivery

Please give a correct address and a reachable phone number. If delivery fails because of an incorrect address or because nobody was available, the courier may return the package; re-shipping may be charged.

6. Damaged packages

If the outer box looks damaged or tampered with on delivery, please take photos and contact us within 48 hours. See our Refund & Cancellation Policy.

7. Contact

A N S FOODS (Proprietor: Neena Yesudas), Kakkazhom P.O., Alappuzha, Kerala, India. Email: ansfoods1234@gmail.com. Phone: +91 96337 17330, +91 97466 53300, +91 92077 33003.